Wednesday, February 2, 2011

New Drama

OK, Upstate NY was supposed to get a whopping storm today. Talking nasty all day. In the past two weeks, the gym decided to close. Sometimes it was all day, sometimes it was for a few hours. So naturally when it's snowing now, everyone calls the gym and says "are you open today?". I mean like all day. At first I wanted to close, I thought why would a place stay open for hardly anyone? I got a call from one owner, "we need to close, tell my Brother don't bother showing". I called the Brother, he would come in anyway. Ok so after I accepted it, I braced my self for it to be not very busy. It had some spurts, I signed some people up. We had some talks, I may help sell ad space for a great site that refers other people.
So two people call, one asking about babysitting, the other asking about a class. We put the woman in the book, I called the trainer. The trainer confirmed the appointment, and the babysitter called back to say she wasn't coming. This was strike two for the babysitter who didn't come in today, and has been screwing things up for a while, well maybe not purposely, her kid gets sick. Still not the member's fault. Then it was 5:30 and the class instructor didn't show, and the people being trained were told that he was coming but 15 minutes late. Oh maybe he could have told us?
SO The whole thing with the class is wacky. This gym is a Les Mills facility. The classes are patented, and the trainers need to be certified. Well, one of the popular trainers quit, and the slot has been "pending" for a month. I was even thinking about doing it. SO one member signs up, and we tell her he's coming, he does not. So now he's here and acts like nothing is wrong.

No comments:

Post a Comment